Terms & Conditions — Game DK Gaming Platform

Game DK (hereinafter referred to as the "Platform" or "we") is an online gaming service platform for players in Bangladesh. These Terms and Conditions apply to all services, games, and transactions on Game DK.

By accessing Game DK, creating an account, or playing any game, you voluntarily agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using this Platform.

To use Game DK's services, you must create a personal account. The following conditions must be met at the time of registration:

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration — including your name, mobile number, and national ID number — must be accurate and truthful.
• KYC (Know Your Customer) verification must be completed before your first withdrawal. This requires clear photos of both sides of your national ID card.
• Keeping your account password confidential is entirely your responsibility. Game DK will not be held liable for any unauthorised use of your account.
• Transferring or selling your account to another person is strictly prohibited.

Game DK strictly prohibits anyone under the age of 18 from using the Platform. In the event of a violation:

• The account will be terminated immediately.
• All deposited funds may be subject to forfeiture.
• Legal action may be taken in accordance with applicable laws.

Deposits on Game DK can be made via bKash, Nagad, and Rocket. The following rules apply to all deposits:

• Minimum deposit: BDT 200. Maximum daily deposit: BDT 1,00,000.
• Deposits may only be made from a mobile banking account registered in your own name.
• Deposits made through third parties are strictly prohibited. Any such transaction detected will result in immediate account suspension.
• No additional fees apply at the time of deposit.
• Deposits cannot be refunded once made; however, funds may be withdrawn at any time (subject to withdrawal terms).

Game DK allows you to withdraw your winnings quickly and securely. The following conditions apply to all withdrawals:

• Minimum withdrawal amount: BDT 500. The daily maximum limit varies according to your VIP tier.
• Withdrawals are not possible without KYC verification.
• Withdrawals can only be made to the account holder's own mobile banking number.
• Game DK charges no processing fees on withdrawals.
• In cases of suspicious activity, Game DK may place a hold on withdrawals and request additional verification.
• Wagering requirements must be met before withdrawing any winnings earned from bonuses.

Game DK offers welcome bonuses, reload bonuses, cashback, and special promotional offers from time to time. The following terms apply to all bonuses:

• Welcome Bonus: To withdraw the bonus received on your first deposit, a wagering requirement of 10x the bonus amount must be met.
• Reload Bonus: Each reload bonus has its own wagering requirements, which will be clearly stated in the offer.
• Cashback: Cashback is credited directly to your balance and generally carries no wagering requirement.
• Multiple bonus offers cannot be used simultaneously.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• Game DK reserves the right to modify or cancel any bonus offer at any time.

All games on Game DK are conducted with complete fairness and transparency. Our gaming policy:

• All games operate on a certified RNG (Random Number Generator) system that is regularly audited by third parties.
• The RTP (Return to Player) for each game is published transparently.
• If a game result is voided due to a technical error, the wagered amount will be refunded.
• Game DK will not be held liable for any loss of connection during gameplay.
• In live games, the dealer's decision is final.

The following activities are strictly prohibited on Game DK's Platform:

• Creating or operating multiple accounts.
• Attempting to abuse the bonus system or engage in bonus arbitrage.
• Hacking, manipulation, or use of any unauthorized software.
• Money laundering or conducting transactions using illegally obtained funds.
• Harassment, threats, or disrespectful behaviour toward other users.
• Creating an account using false or misleading information.
• Using the Platform for commercial purposes without Game DK's prior permission.

Game DK believes gaming should be a source of entertainment. We actively promote responsible gaming:

• Each user can set their own daily, weekly, and monthly deposit limits.
• Through the self-exclusion option, you can deactivate your account for 1–6 months or permanently.
• If you notice signs of gaming addiction, please contact our support team — we are here to help.
• Game DK takes all necessary measures to prevent underage gaming.

Game DK places the highest priority on protecting users' personal information. Key principles of our data management:

• All personal data is protected with 256-bit SSL encryption.
• Your information is never sold to any third party.
• Information may be disclosed to government authorities where required by law.
• You may request the correction or deletion of your personal data at any time.

To learn more, visit our Privacy Policy Read.

Game DK reserves the right to suspend or terminate accounts in the following circumstances:

• Any violation of these Terms and Conditions.
• Providing false information or attempting fraud.
• Suspicious or unusual transaction patterns.
• Legal or regulatory requirements.

In the event of a suspension, the user will be notified via email or SMS and given the opportunity to appeal.

Game DK reserves the right to update these Terms and Conditions at any time. In the event of changes:

• Users will be notified at least 7 days before any significant changes take effect.
• Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

If you have any questions or complaints regarding these Terms and Conditions, please contact us:

• Live Chat: 24/7 support is available via live chat on the Game DK app or website.
• Email: [email protected] — responses are typically provided within 24 hours.
• Complaints procedure: Written complaints submitted by email will be addressed within 7 business days.